The Chaos of Learning New Things (and how Gemini AI can help)…
I love learning! I’ve often compared myself to Johnny 5 from the movie Short Circuit because of my desire for more and more input. But the older I get, the harder it is to process that input as smoothly as before. Plus, with technology, I think confusion and chaos come standard.
One of the biggest problems, though, is the lack of help sources. It used to be that search engines could direct you to just the right place for the answers you needed, albeit sometimes they were several pages deep. Still, if you had a math question, you could find an answer from a mathematician. If you needed a recipe, you could find a cooking site. But now, the answers you get are based on sponsorships and marketing.
Tonight, I needed to install an app for my digital thermostat, and the info on the booklet didn’t match the updated app in the Google Play Store. In addition, the review score there was 2.5 with lots of complaints about how the new app wasn’t as good as the old one. What’s a girl to do with all that confusing information?
Well, my newest phone offered me a free one year trial of Gemini Pro by Google. I’ve had a few AI conversations with Copilot and a Bible AI search, but when I noticed how easy it was to feel like I was talking to a human, I decided to limit conversations to needs that couldn’t be met by searching. Well, except for image generation. I love being able to create things I can imagine but could never draw. But that’s a share for another day.
So I went to Gemini and asked how to tackle my current dilemma. To my amazement, it knew about the negative reviews, the switch of apps, and even solutions that made all the difference — enough of a difference for me to install and use the app plus give it a 5-star rating. For example, once I told it the make of my thermostat, it knew the kind of servers and firmware in my device and recommended a 2.4g Wi-Fi signal to not overwhelm it. It knew that Wi-Fi guest networks were usually slower and confirmed I should put my phone on the same guest network until the install was set up. I admit, it was a little scary that it could turn off my cellphone provider’s data temporarily to make sure the devices stayed on a matched service, but it saved me a step. And almost everything it told me to do worked perfectly, so I had none of the issues the complaining reviews mentioned. I felt so victorious when I accomplished that task.
Finally, when everything was done, it asked if I wanted help drafting a review for those new to the app who were only seeing negative reviews and complaints. It gave me a long, detailed review, but I had to tell it to keep it under 500 characters for Google Play Store reviews. I was a bit surprised it didn’t know that. Anyway, I tweaked it a bit, but it made me feel so good to be able to post a high rating since anyone using the app with a new Carrier system needs to know they can trust it to work as it’s supposed to work. It’s hard to trust, and learn something new, when you’re awash in negative reviews and mismatched paperwork. I’ll post the review for the “SmartHome by Carrier Corporation” app in case some of the steps I took might work for other modern tech devices as well. Maybe this will have the answer for someone out there.
With Gemini’s help, I made this work. It works great on the 2026 firmware update and the app 2026 update if you follow these steps for manual setup.
1. Connect wall unit to 2.4GHz/Guest WiFi & put device with app on the same 2.4 signal. IMPT: Do the firmware update first & let it finish (Carrier logo on screen).
2. Skip the QR scan—it fails.
3. In the app, choose “Infinity System” (NOT Smart Thermostat).
4. Use “Manual Entry” for Serial/MAC/PIN from the wall unit’s Wireless > MyInfinity menu.
It’s hard to put that many details in 500 characters, but my personality of always wanting to be helpful hopes it will enable some who failed in the task to now accomplish it. And if my readers cannot use all the info, at least maybe you’ve learned that your Wi-Fi guest network is not likely 5GHz and that 2 devices wishing to communicate should not only be on the same Wi-Fi network, but also at the same speed.
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